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FAQs

What are your clinic hours?

Our surgery hours Monday to Thursday from 9am to 9pm and Friday from 9am to 5pm. Our reception hours Monday to Friday 9am to 5pm. Please note that while we will endeavour to accomodate your preferred appointment time, evening appointments are usually popular so you may need to book further in advance.

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How do I schedule an appointment?

It is best to book an appointment online via our Booking Page. There, you can see all our available appointment slots and find a time that suits you. Alternatively, you can call us on 09 520 0292 to schedule an appointment.

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What are your payment options?

We accept Visa and Mastercard debit and credit cards with no surcharge. We accept Amex with a 2% surcharge. We also accept cash, Afterpay and Q card.

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For patients wanting a payment plan, we provide a pre-paid direct debit payment plan via GoCardless. Once you've accepted treatment, we'll create a payment plan on a frequency that suits you so you're all paid up by the time your treatment is complete. 

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Do you have parking on site?

Yes. We have a limited number of parking spots on site. Entry to the carpark is from Peach Parade. 

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Do you accept insurance?

Yes! We are an Southern Cross Health Society Easy-Claim Provider which means we are able to process some Southern Cross insurance claims on the spot. For other insurers, we can provide you with an invoice for you to make a claim with your insurer. Please check your limits and coverage for treatments as we are unable to advise you on the coverage of your specific insurance plan. 

 
Do you treat kids?

Yes, we treat kids however we are not part of the school dental benefit system. Our Oral Health Therapist is qualified to treat most kids under the age of 18 and does so at special rates. Our dentists also treat kids from 12-18 but adult rates apply. 

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What are your late change, cancellation and missed appointment policies?

We accept cancellations and changes up to 48 hours prior to your appointment. We may charge a fee for changes or cancellations within 2 working days of your appointment, and missed appointments. The fee will be calculated at a rate of $75 per 60 minutes (or part thereof) of scheduled appointment time. 

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Can you accommodate patients with special needs or mobility issues?

Our dentists and staff are passionate about making everyone feel welcome at our clinic. We also offer IV sedation for people who prefer it. For those with mobility issues, our clinic has an onsite carpark and is fully accessible. 

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Why are you called Dentistry for Chickens?

Because we have a passion for treating nervous patients and let's be honest, it's a hard name to forget! We definitely, 100%, do not treat birds of any kind.  

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Do you have any job openings?

We usually post any current job openings on seek.com but we are always on the lookout for people who align with our values. If you don't see any job openings, you can email us your resume on jobs@dentistryforchickens.co.nz.

Contact Us
Have another question? Get in touch.

Thank you, we will be in touch soon.

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